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4 Case Study Questions: MGSC6204 Managing Information Resources

Week 3 Case Study Questions.docx

PARTNERS HEALTHCARE SYSTEM (PHS).PDF

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Question 1

  1. The two core enabling information systems featured in the Partners Healthcare case are the Longitudinal Medical Records System (LMR) and the Computerized Physician Order Entry System (CPOE). How did these two systems demonstrate effective alignment in the selection of IT investments, facilitate integration of enterprise information management, and enable innovation in the delivery of health care services to patients? Explain your choices.

Effective Alignment:

Explain Your Answers:

the Longitudinal Medical Records (LMR) System

o  e.g. ensured the best possible medical solution while taking into account the type of insurance coverage help by the patient.

o 

o 

o  (add more bullets as needed)

the Computerized Physician Order Entry (CPOE) System

o  e.g. allows for the prioritization of care based on the needs of the patient and the capabilities of the hospital and its staff.

o 

o 

o  (add more bullets as needed)

Facilitated Integration:

Explain Your Answers:

the Longitudinal Medical Records (LMR) System

o 

o 

o  (add more bullets as needed)

the Computerized Physician Order Entry (CPOE) System

o 

o 

o  (add more bullets as needed)

Enabled Innovation:

Explain Your Answers:

the Longitudinal Medical Records (LMR) System

o 

o 

o  (add more bullets as needed)

the Computerized Physician Order Entry (CPOE) System

o 

o 

o  (add more bullets as needed)

Question 2

  1. The CPOE System may be characterized as both a decision support system and a knowledge management system. How might the CPOE system be employed to make operational, managerial, and strategic (a.k.a. competitive) decisions? Where do knowledge management processes enter into the use of the CPOE system?

Application

Explanation

operational decision support

o  e.g. what medicines or other medical therapies to apply to a particular patient

o 

o 

o  (add more bullets as needed)

management and control decision support

o  staffing levels by skill, day and shift based on projections of patient need

o 

o 

o  (add more bullets as needed)

strategic decision support

o 

o 

o  (add more bullets as needed)

medical knowledge management

o 

o 

o  (add more bullets as needed)

Question 3

  1. One of the hot topics in the business literature today is so-called “big data.” It may be argued that the Partners Healthcare Case is a study in big data management and business analytics.  Do you agree with this statement? Defend your position:
    • Yes/No:_____
    • Your reasoning:
      1. (add as many bullets as needed.)

Question 4

  1. Going forward, how can IM and IT ensure the ongoing agility of Partners Healthcare?  Is this important?
    • Important, Yes/No?_____
    • Agility:
      1. e.g. focus on the highest priorities for IT investment, get the systems in quickly, drive the value from them.
      2. (add more as necessary)
    • the strategic importance of IM and IT to Partners Healthcare?
      1. e.g. help create a more innovative mindset across the organization’s leadership.
      2. (add more as necessary)

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