Website Analysis
organization_culture_of_coca_cola_company.docx
jfiler_companyselectionandoverview_072714.docx
Need assignment help for this question?
If you need assistance with writing your essay, we are ready to help you!
OUR PROCESS
Order
Payment
Writing
Delivery
Why Choose Us: Cost-efficiency, Plagiarism free, Money Back Guarantee, On-time Delivery, Total Сonfidentiality, 24/7 Support, 100% originality
This week you will be reviewing the website of your selected company. The purpose of this portion of your project is to determine how customer-friendly the site is and how the company uses the site to communicate with its customers. Your assignment is to write a one-page summary evaluating the company website, and be sure to address the following:
- How visually appealing and organized is the site?
- Is the site user-friendly? Is it easy to navigate and find information? Explain.
- Describe the contact information and various communication methods that are available to a customer who needs to contact a representative, inquire about a product, or make a purchase.
- How does the site accommodate the needs of a diverse customer base?
- Does the site encourage customer loyalty? If so, how?
Please share any additional information about the site that you believe is pertinent and useful for providing an excellent customer service experience. Be sure to cite the website as a reference using APA format.