business

1ST

There are many elements and measures for workforce effectiveness. One
measure of effectiveness is that all employees within a specific job title, such
as program assistant, are held to the same standards.

You
want to be sure that all employees within the position of program assistant are
indeed required to meet and follow the same minimal standards. Using your course
materials and University references, discuss the process you would recommend to
implement the following:

Review current standards across all similar job titles

• The process to make any changes necessary to ensure standards are similarly
  worded
• The process for ensuring that these standards are regularly reviewed
  including the cycle and responsibilities

2ND

Do an Internet search, supported with references and in-text citations, for a
real company example that saw dramatic improvements as a result of adopting a
formal TQM program (pick any one). In your paper, cover the following specific
items:

• Name of the company, what it does, and the kind of competition it faces
• The specific event or issue that drove it toward embarking on a formal
  quality improvement program
• A description of any implementation challenges
• What results were achieved (be specific)
• Any disappointments or unresolved issues
• What you learned from doing the research