Case Study Questions
Case Study
Read the Case Study, called OpenTable, at the end of the chapter, then answer the questions below (the paper should be no shorter than one full page).
- Why will OpenTable competitors have a difficult time competing against OpenTable?
- What characteristics of the restaurant market make it difficult for a national reservation system to work?
- How did OpenTable change its marketing strategy to succeed?
- Why would restaurants find the software-as-a-service model very attractive?
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