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ISCOM 305 Employee Data Collection Training and Six Sigma Quality Process Terms

Complete the Week 1 Employee Data Collection Training and Six Sigma Quality Process Terms and Concepts Table to explain the following key terms:

Part One

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  • Key performance indicators (KPIs)
  • Operations management
  • Productivity
  • Supply chain management
  • Value chain
  • Control chart
  • Control limits
  • Process capability
  • Range
  • Sample
  • Statistical process control
  • Tolerance
  • Process flow chart
  • Six Sigma
  • Total quality management

Part Two

  • Explain the Six Sigma Process.
  • What is DMAIC?
  • What is the role of a Master Black Belt?
  • What is the role of the Black Belt?
  • What is the role of a Green Belt?
  • What is Design for Six Sigma?

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iscom305_r2_employee_data_collection_training_six_sigma_quality_process_terms_and_concepts_table_week1.doc

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