Organizational Strategy

You have been hired to facilitate the development of a new employee tracking system for a La Saveur coffee shop. La Saveur sells Italian style espresso beverages through its company-operated retail stores. Being a 24/7 store, it has employees working in several shifts, and manually tracking the number of hours each employee works in a month has become an increasingly difficult task. Therefore the store has decided to put in place an employee tracking system.

The following are the business requirements of La Saveur’s employee tracking system:

• Manager should be able to schedule shifts.
• Employees cannot be allowed to work more than eight hours per day.
• Cashiers can be scheduled to work either in morning, afternoon, or evening shift.
• Employees cannot work more than three weekends in a row.
• All employees must have a unique employee identifier (ID).
• The system must keep at least one year of historical data regarding actual hours worked by employee.
• The information system must be able to inform the number of hours an employee has worked upon entering the employee’s last name.

After reviewing business requirements of the employee tracking system, prepare a three- to four-page project assessment report in Microsoft Word and include answers to the following questions:

• What do you think are the potential issues that could arise while developing the required employee tracking system and how could they be overcome?
• What do you think would be the biggest challenge for a project manager in this system, and how would you as a project manager overcome it?
• What would be the benefits of such a system? After assessing its pros and cons, would you recommend its development and implementation? Why or why not?

In this assignment, you should:

• Develop a schedule for the design and implementation of the system.
• Develop a basic Statement of Work (SOW) for the design and implementation of this system so that Requests for Proposal can be sent with the SOW to various vendors.
• Discuss the advantages and disadvantages of this project being managed by employees of La Saveur versus having a contractor manage the project.
• Provide appropriate rationale and examples to support your answers.