Write a research about Strategic Operations Management Decisions
The reaearch should be :
1- about a famous company ( Apple , Google , GM , Ford , Microsoft … etc )
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2- 10 – 15 Pages
3- answers the folwoing questions if applicable
•Abstract
•Introduction
The Critical Decisions
1. Design of goods and services
What good or service should we offer?
How should we design these products and services?
2. Managing quality
How do we define quality?
Who is responsible for quality?
3. Process and capacity design
What process and what capacity will these products require?
What equipment and technology is necessary for these processes?
4. Location strategy
Where should we put the facility?
On what criteria should we base the location decision?
5. Layout strategy
How should we arrange the facility?
How large must the facility be to meet our plan?
6. Human resources and job design
How do we provide a reasonable work environment?
How much can we expect our employees to produce?
7. Supply-chain management
Should we make or buy this component?
Who should be our suppliers and how can we integrate them into our strategy?
8. Inventory, material requirements planning, and JIT
How much inventory of each item should we have?
When do we re-order?
9. Intermediate and short–term scheduling
Are we better off keeping people on the payroll during slowdowns?
Which jobs do we perform next?
10. Maintenance
How do we build reliability into our processes?
Who is responsible for maintenance?
